The Concierge Program provides comfort to patients and their families during their hospital stay in an effort to make them feel as at home as possible. We offer patient information, Tim Horton’s coffee cards, meal tray cards, newspapers, iPad services, phone chargers, coffee, tea, toiletries and other amenities. T2B volunteers are available to assist patients and families in whatever capacity they need whether it is to get them a coffee, visit or stop by for a chat, or simply grab something out of reach for them.
Through T2B’s Concierge Program we are now able to offer a comfort cleaning service thank to the generous support of Mister Maid
Mister Maid will be donating one free house cleaning a month to someone suffering from a life-altering illness. Ballots will be handed out through our Concierge Program and Paediatric Programs and one will be drawn per month. Mister Maid will carefully sanitize the main areas the patient frequents in their home (washroom, bedroom etc.) as well as a generic clean of the rest of the home. The program aims at raising morale of those recovering from cancer, chemotherapy and other life-altering illnesses by cleaning their home environment. Additionally, we want to educate the community on the importance of home care and proper sanitization to deter negative side effects of treatment. We want to give patients and their families one less thing to think about while they are on their brave journey.